18 Dec 2009
I do not remember ever taking that much time to bother with customer service issue. But this one is truly special. I was humiliated.
Copying here my letter to Delta service:
———————————————————-
To whom it may concern:
I tend to choose Delta for most of my flying. I am happy that while usually offering [Read more...]
05 Dec 2009
I recently flew Delta for a vacation to Costa Rica, and will never fly them again. About two weeks before our trip, I received an email from delta with a new itinerary for an entire day earlier than I had previously booked, paid for, and planned on. Unfortunately [Read more...]
01 Dec 2009
I’m near the back of the line to get on the flight. Just before they scan my ticket, a family going first class uses the “elite” short cut so they can get scanned first. There are like 3 people behind me and they have to cut the line? I would [Read more...]