I used to be a hardcore NWA skymiles fan; I went with it when they were bought by Delta, got all my new numbers and account info. I chose to fly a partner airline, on purpose, for a recent international trip. I typed in my Delta number (I was given the option when buying). In the past, with NWA, that was all I should have had to do. They have all the information already…

Instead, weeks go by – no credit. I emailed Delta and they say “Unfortunately, we are unable to access information on tickets issued through other airlines in our system”.

So I have to send in more information: paystubs, ticket receipts, etc. And for an electronic ticket! This is Barbaric. I feel like we’ve gone back a century. Who still uses Snail mail? Obviously this is a clever, frugal attempt to stiff loyal customers out of rightfully earned miles. Screw you, Delta.